24 Hours: 01989 564687 reception@vinetreevets.co.uk

Our payment policy

At Vine Tree Vets we are committed to providing excellent value money and a fair pricing policy. All potential costs can be discussed fully before any investigation or treatment is started by contacting the practice Manager.

Precise estimates are often difficult to calculate, due to the circumstance each pet presents. However we will try to give you a rough estimate of the treatment required and we will provide you with regular updates of the costs incurred.

We respectfully ask that all our clients pay at the time of consultation or on collection of your pet after treatment. We also ask for a deposit towards the procedure if your pet is an inpatient for the day.

For your convenience we are able to process payment in the form of cash, debit and credit cards.

At Vine Tree Vets we understand that good veterinary care can be expensive and therefore we recommend pet insurance. Please refer to our Pet Plan Insurance section for more information.

We also offer a simple interest free loan which is provided by “Care Free Credit” for those unexpected times when more finance is needed.

Don’t forget we offer an easy payment option for your routine pet health care called Pet Health Plan, please see the details below.

 

Vine Tree Vets
Walford Road
Ross-on-Wye
Herefordshire
HR9 5RS

Reception Hours:
Mon-Fri 8.30am – 6.30pm
Saturday 9-12noon
Prescription/Online order collections Counter sales and advice

Consultation Hours:
Monday-Friday:
9-10.30am, 2-3pm, 5-6.30pm
Saturday:
9-11am

Telephone: 01989 564687 (24 hours)

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